Digital Tools For Therapists, Psychologists and Psychiatrists
Behavioral and Mental Health Digital Platform
Healthfully is a fully-comprehensive, white-label digital platform and suite of tools for healthcare organizations, including behavioral health professionals, that allows for better managing, communicating and engaging with patients to ultimately improve the quality of care and better facilitate business operations.
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A Comprehensive, Digital Platform For Healthcare Organizations
Intake and Registration- Scheduling and Billing
- Secure Messaging
- Telehealth
- Patient Portal
- EMR Light
- Lab & Test Results
- Appointment Reminders
- Remote Patient Monitoring
- Concierge Medicine
- Case management, Referral management
Intake and Registration
We Empower Behavioral Health Professionals To Better Serve Their Patients
Healthfully is a white-label, digital tool for healthcare organizations including doctor’s offices and therapists to administer care, fulfill operational functions and connect with their patients. From scheduling, billing, payments, secure messaging and registration forms to virtual visits, lab and test results, remote patient monitoring, prescription refills, referral management, electronic medical records and more, Healthfully is your product solution and dedicated partner to meet your organizational goals.
- Virtual office visits
- Patient Portal
- Intake and registration forms
- Billing and payments
- Secure messaging
- Prescription refills
- Referral Management
- Appointment reminders
- Remote patient monitoring
- Concierge Services
- Access to online communities
Intake & Registration
- Get-in-line
- Consent/Forms
- Insurance Verification
- EMPI
- Referrals
Scheduling & Appointments
- In-Office/Virtual Visit
- Visit Type
- Schedule Availability
- Book-visit
- Pre-visit forms
Payments
- Eligibility
- Copay Amount
- Account Payment Due
- Online/In-Office payments
- CC Terminals
- Merchant account
Let Patients Book Appointments Easily and Conveniently
Booking an appointment is the first step to receiving care. The Healthfully platform allows mental health patients, or their caregivers, to book virtual or in-person appointments directly through our white-label, digital platform.
Administrators can set the schedules and availability of providers and specialists so that patients can plan their appointments.
Healthfully allows providers to easily manage communications including confirmation emails and virtual appointment meeting information.
Mental Health Referrals Are Easy With Healthfully
Like other fields in healthcare, referrals are an important part of a therapist or mental health professional’s practice. The Healthfully system can create and accept referrals for patients and communicate with other providers or services (such as a food bank), so that patients receive the care and see the specialists they need.
Referrals can be scheduled easily and provided with the proper intake and registration forms to have a successful initial visit.
Digital Patient Registration and Intake Forms For Therapists
Our digital tools allow patients to fill out pre-visit forms and information so there is less waiting time at the office and information is available to the care team ahead of the appointment.
Digital forms reduce the burden on internal staff to collect hard copy forms and ensure patients are ready for their appointment times. In the behavior health industry, forms may include self evaluations and surveys that allow providers to better understand their patients’ mental health states prior to the visit. With Healthfully, digital forms can be easily filled out and collected.
Refill Mental Health Medication Directly Through Our White-label App
A task like refilling a patient’s prescription medication has often involved more time and employee resources than necessary. With Healthfully, the process is automated and simple through the patient portal and done without an office visit or phone call. Psychiatrists can easily stay on top of a patient’s medication and dosage information and respond to refill requests.
Behavioral Health Patients Can Complete Their Virtual Visits From Anywhere
Both in the behavioral health field and across healthcare, patients and providers prefer to meet virtually when possible, saving cost and time as well as increasing privacy and safety.
Healthfully’s white-label platform allows patients to complete their virtual office visits from anywhere with an internet connection. Providers can connect with various cameras and smart technology to ensure a thorough evaluation that isn’t diminished by the distance between patient and provider.
Better Case Management Tools and Social Communities for Behavioral Health Patients
The Healthfully platform allows for better case management of behavioral health patients. Create care plans with needs, goals and steps that better engage with patients than a simple PDF document. Providers can also assign activities such as journaling and meditation and distribute and manage feedback and responses to help patients meet care goals.
Additionally, the Healthfully platform can enroll patients in social communities that help them stay on track and focused.
Managing and Collecting Patient Payments Is Easy With Healthfully
The ability to make payments online is expected by customers, saves time for office staff and helps ensure funds are collected. Healthfully’s digital white-label solution helps therapists, psychologists and psychiatrists manage their billing including verifying eligibility, collecting copayments and connecting with merchant accounts.
Patients can log in to view their current bills, cost of care and make payments conveniently with a credit card.
Part of a Complete Suite of Digital Healthcare Solutions
What sets Healthfully apart is that we are not just a single solution. To deliver on our mission, we have developed a revolutionary digital health platform and suite of business solutions that help providers streamline patient care. In fact, it is the first platform of its kind to engage Clinical Care, Behavioral Health, Insurance, Wellness, and Social Determinants of Health (SDoH). Telehealth is just one benefit of our comprehensive platform.
Healthfully Engage
Connect people across health & wellness services, providing the best engagement experience for both patients and providers.
Key Features
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Secure messaging and televideo
- Mobile check-in and waiting room management
- Moderated health communities
- Practice workspace and dashboard
- Patient results access management to patient portal
Healthfully Lab*
Key Features
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Remote sample collection support for phlebotomists
- Secure messaging and televideo
- Integration with LIS (orders, results)
- Provider access to patient Healthboard
- Patient results access management
SDoH Case Management
Develop and empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH)
Key Features
- Intake and eligibility
- Care plans, needs, goals
- Community resource matching and referrals
- Case notes, to-dos
- Patient queues for community services
- Televideo and secure messaging
- Local community service provider access
- Clinical care manager access
Telehealth
Conduct virtual visits with your patients
Key Features
- HD video & audio calls
- Scheduled or unscheduled
- Waiting room
- Care coordinator support
- Multi-party
- Notifications
Healthfully Wellness*
Key Features
- Health-coach access to patient Healthboard
- Health-coach workspace: calendar, case notes, merchant account
- Patient scheduling and payments
- Remote consumer device integration
- Apple Health and Google Fit integration
- Secure messaging and televideo
Healthfully RPM*
Establish a 365-day relationship with patients diagnosed with health conditions, while leveraging care managers for increased reimbursements
Key Features
- Care manager workspace, case notes, to-dos, notifications, alerts, timers
- Remote consumer device integration with Apple Health, Google Fit and others
- Enhanced clinical and management dashboards
- EMR integration for patient orders, record updates, and billing
- Patient results access management
- RPM expansions: transitional, chronic, and acute care
Healthfully Kiosk
Key Features
- Real time Telehealth visit with provider
- Device integration with thermometer, blood pressure cuff, blood oximeter, otoscope, dermatoscope, weight scale
- Payment processing & insurance validation
- Visit summary sent to patient
- E-Prescribing
Integrated Scheduling
Enable patient to seamlessly schedule visits based on provider availability
Key Features
- In-office and virtual visits
- Reason for visit
- Providers availability
- Booking and scheduling
- Confirmations
- Notifications
- Includes integration with EHR
Healthfully Concierge*
Offer patients exclusive memberships to concierge services with increased access and convenience.
Key Features
- Membership account and membership fee collection
- Access to patient Healthboard
- Integrated patient scheduling and co-payments
- Direct-call to provider mobile (without revealing phone number)
- Wellness remote consumer device integration
- Secure messaging and televideo
- Patient results access management
Healthfully Urgent Care
Key Features
- Access to patient Healthboard
- Mobile check-in and waiting room management
- Wait time transparency
- Digital kiosk integration
- Televideo with patient for urgent-care-telehealth
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Practice workspace and dashboard
- Post-visit patient satisfaction surveys
Intake and Registration
Patients can self-register for healthcare services from the privacy and safety of their own device, no matter where they are.
Key Features
- Self-register patient account, demographics, and profile
- Insurance verification, credit-card on file
- Consent management and pre-visit forms
Patient Portal
Certified next generation portal that patients expect
Key Features
- Web & mobile
- Patient health record
- Patient summaries
- Patient health board
- Device connectivity
- Secure messaging
- Scheduling and more
How Is Technology Changing Behavioral Healthcare?
It’s no secret that every industry is being affected by technology and the prevalence of remote work since the COVID-19 pandemic. Healthcare is no different, but particular mental healthcare professionals need to be prepared. The vertical is ripe for providers and practice managers to take advantage of recent tools and platforms that help them connect and manage patients better with the ultimate goal of improving care.
Virtual care is the obvious game changer. Digital tools now allow anyone to quickly and easily speak with a therapist from anywhere with an internet connection. Traditional providers should embrace this trend to remain successful and attract new patients. Patients, who already may be hesitant to schedule a visit, can be encouraged to seek out treatment when barriers to completing a visit are reduced. Telehealth visits for behavioral healthcare patients are less invasive, less expensive, don’t require transportation and can be the difference between someone attending their visit or not.
Beyond virtual visits, technology allows behavioral health specialists to better schedule appointments, receive payments, accept intake forms and evaluations, share test results and diagnoses, make referrals for other services, refill prescriptions and send secure messages among other important operational tasks.
What Are The Best Digital Platforms and Solutions for Therapists and Mental Health Professionals?
Many components go into selecting a digital health platform or app solution for a healthcare provider.
Some digital solutions offer software and other tools across many different specialties, but many focus on a niche specialty or particular areas such as only telehealth or only a patient portal. Healthfully provides a comprehensive technology platform and business solutions that make care delivery across the entire enterprise easy.
Both patients and health systems prefer a single platform to engage in health, wellness, or Social Determinants of Health (SDoH). One place to get all your health and wellness jobs done – for you and your family.
The Healthfully unified app/platform provides enough function, and stickiness to create an engaged consumer, which is fundamental to achieving better health and wellness outcomes.
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See The Healthfully Digital Health Platform In Action
Our experts would love to talk to you about how we can bring a comprehensive, digital solution to your behavioral health practice.
Watch this video for a quick introduction to Healthfully or book a demo for a more in-depth and customized presentation.
Technology Consumers Expect
The Healthfully platform is available on the Web, iOS App and Android App platforms. We support your branding, with your own URL and branded App in the Apple and Google App stores.
Integration
Healthfully integration platform supports EMPI, APIs, HL7, FHIR, & data services for integration with many EMR, EHR, HIS, ERP, Finance & BI/AI systems