Digital Tools and Apps to Connect Providers and Patients 

White-Label Patient Portal Solution

We’ve created the next generation patient portal app that allows organizations to create enhanced, digital-health services and business offerings. Healthfully’s certified patient portal meets Meaningful Use and Cures requirements while unifying the patient experience across multiple disparate care settings and systems.   

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A Comprehensive, Digital Platform For Healthcare Organizations

  • Intake and Registration
  • Scheduling and Billing
  • Secure Messaging
  • Telehealth 
  • Patient Portal
  • EMR Light
  • Lab & Test Results
  • Appointment Reminders
  • Remote Patient Monitoring
  • Concierge Medicine
  • Case management, Referral management
a screenshot of the Healthboard dashboard app

Making Healthcare Easier With the Tools Patients Expect

A patient portal is instrumental today for healthcare organizations to deliver quality care, reduce costs and foster a more dedicated and improved relationship with their patients

Healthfully provides a secure, easy-to-use patient-portal solution that facilitates communication and the exchange of information between patients, their health information and healthcare organizations. The Healthfully platform provides patients and their caregivers with tools to manage their healthcare including completing transactional responsibilities, access to important medical records, social monitoring and more. Features and tools for patients include:

  • Schedule and manage appointments
  • View lab and test results and medical diagnoses
  • Manage electronic medical records (EMRs)
  • Receive or send messages to provider
  • Refill prescription medications
  • Access after visit summaries
  • View medical and family histories and past medications
  • Participate in social monitoring programs
  • Grant customizable access to family, friends or caregivers
  • Monitor and complete to-do lists items (scheduling a vaccination for example)
  • Upgrade to and participate in concierge services


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  • Schedule Appointments
  • Send Messages
  • Refill Medication
  • Manage Copays
  • Make Payments
  • Invite Family or Caregivers
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Medical Information

  • Review Visit Summaries
  • Access Lab and Test Results
  • View Medical and Family History
  • See Past and Current Medications
  • Review Allergies, Procedures and Immunizations
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365 Day Relationship

  • Provide Concierge Services
  • Case Management Offerings
  • Participate in Health Coaching
  • Device Monitoring Connectivity
  • Access Social Monitoring Programs

Patients Can Schedule Appointments and Communicate With Providers

No patient portal would be complete without the ability to book appointments directly with your doctor, specialist and other healthcare providers. Doctor offices and healthcare organizations can set their schedules and availability so that patients can see the dates and times available to schedule an in-person or virtual telehealth appointment through the app.

Additionally, the Healthfully digital platforms allow patients and providers to communicate directly with messages, notes, and patient to-dos.

Refill Medication Directly Through Our White-label App

An important benefit of the Healthfully digital solution is the ability to save both patients and healthcare providers time and money. A task like refilling a patient prescription medication is something that has often involved more time and employee resources than necessary. With Healthfully, the process is automated and simple through the patient portal and done without an office visit or phone call.

Managing Copayments and Pay Patient Bills and Invoices

Arriving to a doctor visit often requires a number of administrative tasks including filling out forms and paying a Copay. With Healthfully’s digital white-label solution, healthcare organizations can manage their billing including verifying eligibility, collecting copayments and connecting with merchant accounts.

Patients can log in to view their current bills, cost of care and make payments conveniently with a credit card.

Patients Can Provide Account Access to Family or Caregivers

One of the unique benefits of the Healthfully platform is that is allows patients to provide access to their portal information to family, friends or caregivers. With other healthcare portals patients simply share their account information and passwords raising important privacy concerns in addition to being inconvenient. With Healthfully the access is HIPPA and Cures Act compliant. The portal is controlled with additional members receiving their own log-in to access only the information they need. For example, the platform can restrict a parent’s access to an adolescent’s sensitive health information.

View Lab and Test Results and See Diagnoses

One of the most important features of a digital patient portal platform is to provide a window into a patient’s medical situation. Lab or test results can be a stressful time for a patient and the ability to view results as soon as they are available in a secure place is paramount.

The Healthfully digital platform allows healthcare organizations to display test result information, diagnoses and other important medical information.  

Access Electronic Medical Records(EMRs)

In addition to medical results, the Healthfully white-label patient portal solution allows individuals to access and view their medical information including patient visit summaries, current and past medications, diagnoses, medical history, family history, immunizations, allergies, procedures and more.

A unique distinguishing characteristic of Healthfully is the platform doesn’t just work with one EMR. Healthfully is “EMR-agnostic,” talking with multiple EMRs to consolidate one patient view across their entire set of medical records, regardless of whether it’s from a doctor’s office, hospital or physical therapist.

Health Coaching, Remote Patient Monitoring and Social Programs

With Healthfully, our digital solutions encourage healthcare providers to seek out and cultivate a 365-day relationship with their patients. One of the best ways to do this is through remote patient monitoring, social media interactions, device monitoring and health coaching programs.

These programs allow an ongoing relationship, extending care beyond a visit or procedure. Providers can follow up and monitor a smart scale or watch for example, track nutrition or exercise plans, or post encouraging feedback. 

Fostering this type of relationship with patients increases success and satisfaction and encourages a long term commitment to a healthcare provider.

Healthcare Concierge Services

One of the unique benefits of the Healthfully digital healthcare platform is the ability for doctor’s offices and healthcare providers to offer their patients additional concierge services for an additional cost or subscription. An example of a concierge service may include access to a single provider and the ability to communicate directly with them.

Providers can set the parameters for the services and prices in order to bring the most benefit to their patients and the organization.

Part of a Complete Suite of Digital Healthcare Solutions

What sets Healthfully apart is that we are not just a single solution. To deliver on our mission, we have developed a revolutionary digital health platform and suite of business solutions that help providers streamline patient care. In fact, it is the first platform of its kind to engage Clinical Care, Behavioral Health, Insurance, Wellness, and Social Determinants of Health (SDoH). Telehealth is just one benefit of our comprehensive platform.

Healthfully Engage

Connect people across health & wellness services, providing the best engagement experience for both patients and providers.

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Secure messaging and televideo
  • Mobile check-in and waiting room management
  • Moderated health communities
  • Practice workspace and dashboard
  • Patient results access management to patient portal
Healthfully Lab*
Connect patients to laboratory services by simplifying the patient order-to-results process

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Remote sample collection support for phlebotomists
  • Secure messaging and televideo
  • Integration with LIS (orders, results)
  • Provider access to patient Healthboard
  • Patient results access management
SDoH Case Management

Develop and empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH)

Key Features

  • Intake and eligibility
  • Care plans, needs, goals
  • Community resource matching and referrals
  • Case notes, to-dos
  • Patient queues for community services
  • Televideo and secure messaging
  • Local community service provider access
  • Clinical care manager access

Conduct virtual visits with your patients

Key Features

  • HD video & audio calls
  • Scheduled or unscheduled
  • Waiting room
  • Care coordinator support
  • Multi-party
  • Notifications

Read more about our telehealth solution

Healthfully Wellness*
Help patients get the support and inspiration they need to manage and engage in their health and wellness

Key Features

  • Health-coach access to patient Healthboard
  • Health-coach workspace: calendar, case notes, merchant account
  • Patient scheduling and payments
  • Remote consumer device integration
  • Apple Health and Google Fit integration
  • Secure messaging and televideo
Healthfully RPM*

Establish a 365-day relationship with patients diagnosed with health conditions, while leveraging care managers for increased reimbursements

Key Features

  • Care manager workspace, case notes, to-dos, notifications, alerts, timers
  • Remote consumer device integration with Apple Health, Google Fit and others
  • Enhanced clinical and management dashboards
  • EMR integration for patient orders, record updates, and billing
  • Patient results access management
  • RPM expansions: transitional, chronic, and acute care

Read more about our remote patient monitoring solution

Healthfully Kiosk
Expand the health system footprint by creating convenient digital locations in supermarket pharmacies, schools, and other community locations

Key Features

  • Real time Telehealth visit with provider
  • Device integration with thermometer, blood pressure cuff, blood oximeter, otoscope, dermatoscope, weight scale
  • Payment processing & insurance validation
  • Visit summary sent to patient
  • E-Prescribing
Integrated Scheduling

Enable patient to seamlessly schedule visits based on provider availability

Key Features

  • In-office and virtual visits
  • Reason for visit
  • Providers availability
  • Booking and scheduling
  • Confirmations
  • Notifications
  • Includes integration with EHR
Healthfully Concierge*

Offer patients exclusive memberships to concierge services with increased access and convenience.

Key Features

  • Membership account and membership fee collection
  • Access to patient Healthboard
  • Integrated patient scheduling and co-payments
  • Direct-call to provider mobile (without revealing phone number)
  • Wellness remote consumer device integration
  • Secure messaging and televideo
  • Patient results access management

Read more about our concierge medicine solution

Healthfully Urgent Care
Connect patients to digital and digitally-enabled urgent care services by simplifying the pre-visit process and enabling an improved patient experience

Key Features

  • Access to patient Healthboard
  • Mobile check-in and waiting room management
  • Wait time transparency
  • Digital kiosk integration
  • Televideo with patient for urgent-care-telehealth
  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Practice workspace and dashboard
  • Post-visit patient satisfaction surveys
Intake and Registration

Patients can self-register for healthcare services from the privacy and safety of their own device, no matter where they are.

Key Features

  • Self-register patient account, demographics, and profile
  • Insurance verification, credit-card on file
  • Consent management and pre-visit forms
Patient Portal

Certified next generation portal that patients expect

Key Features

  • Web & mobile
  • Patient health record
  • Patient summaries
  • Patient health board
  • Device connectivity
  • Secure messaging
  • Scheduling and more

Read more about our patient portal solution

What Is a Digital Patient Portal?

When it comes to healthcare, a patient portal is rapidly becoming a necessity for doctor’s offices and other healthcare providers. A patient portal provides 24/7 online access to important tools, including medical records, medical history, test and lab results, diagnoses, visit summaries, allergies, vaccinations, medications and more.

A Patient portal will also allow patients to complete transactional action items, including scheduling an appointment, refilling a medication, sending a message to their doctor or paying their Copay.

Furthermore, patient portals allow providers to foster a complete relationship with their patients. Healthcare providers can administer health coaching programs, monitor smart devices (like scales, watches or blood pressure monitors) and submit social feedback and encouragement.

What Are the Best Patient Portal Platforms and Solutions?

Many components go into selecting a digital health platform or app solution for a patient portal and most patients are now used to using multiple platforms. Patients understand that certain platforms provide better features than others and this can really affect the patient experience.

The most important aspect of the Healthfully digital solution is that it is comprehensive of many digital healthcare functions. A single platform can satisfy many desired operational necessities including telehealth, appointments scheduling, payments, test and lab results, electronic medical records, remote patient monitoring and more. The Healthfully unified app/platform provides enough function, and stickiness to create an engaged consumer, which is fundamental to achieving better health and wellness outcomes.

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See The Healthfully Digital Health Platform In Action

Our experts would love to talk to you about how we can bring a patient portal solution to your healthcare organization.

Watch this video for a quick introduction to Healthfully or book a demo for a more in-depth and customized presentation.

Technology Consumers Expect

The Healthfully platform is available on the Web, iOS App and Android App platforms. We support your branding, with your own URL and branded App in the Apple and Google App stores.

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Healthfully integration platform supports EMPI, APIs, HL7, FHIR, & data services for integration with many EMR, EHR, HIS, ERP, Finance & BI/AI systems