A Digital Front Door App For Your Healthcare Practice
Patient Scheduling, Registration & Intake
Healthfully provides healthcare organizations with a white-label, comprehensive technology platform and digital solutions that make it easy to deliver care across the entire enterprise. Healthfully’s tools include digital front door capabilities providing a modern, convenient, scheduling, check-in and registration process that your patients expect.
A Modern, End-to-End Patient Engagement Platform For Doctors and Therapists
Healthfully provides digital tools and technologies that facilitates communication and the exchange of information between patients, providers and healthcare organizations. The Healthfully platform provides patients and their caregivers with tools to manage their healthcare including completing transactional responsibilities, access to important medical records, social monitoring and more. Features and tools of the Healthfully digital platform allow patients to:
- Schedule and manage appointments
- Complete digital forms and intake processes
- View lab and test results and medical diagnoses
- Manage electronic medical records (EMRs)
- Receive or send messages to provider
- Refill prescription medications
- Access after visit summaries
- View medical and family histories and past medications
- Participate in social monitoring programs
- Grant customizable access to family, friends or caregivers
- Monitor and complete to-do lists items (scheduling a vaccination for example)
- Upgrade to and participate in concierge services
Transactional
- Schedule Appointments
- Send Messages
- Refill Medication
- Manage Copays
- Make Payments
- Invite Family or Caregivers
Medical Information
- Review Visit Summaries
- Access Lab and Test Results
- View Medical and Family History
- See Past and Current Medications
- Review Allergies, Procedures and Immunizations
365 Day Relationship
- Provide Concierge Services
- Case Management Offerings
- Participate in Health Coaching
- Device Monitoring Connectivity
- Access Social Monitoring Programs
Doctors’ Office Scheduling and Registration Platform
The first step in receiving care is scheduling an appointment and today some patient’s expect modern solutions that allows them to do this without picking up the phone. Doctor offices and healthcare organizations can set their schedules and availability so that patients can see the dates and times available to schedule an in-person or virtual telehealth appointment through the app.
Patients can also receive appointment reminders and have the ability to confirm appointments.
Digital Patient Registration and Intake Forms
Our digital tools allow patients to fill out pre-visit forms and information so that there is less waiting time at the office and information is available to the care team ahead of time.
Digital forms reduce the burden on internal staff to collect hard copy forms and ensure patients are ready for their appointment times.
Smart forms allow for complex assessments including PHQ9, GAD7 and many others. Patient responses and assessment scores can trigger notifications and alters to provider staff. Patient assessments can be presented in a timeline dashboard for trending analysis.
Managing Copayments and Pay Patient Bills and Invoices
Arriving to a doctor visit often requires a number of administrative tasks including filling out forms and paying a Copay. With Healthfully’s digital white-label solution, healthcare organizations can manage their billing including verifying eligibility, collecting copayments and connecting with merchant accounts.
Patients can log in to view their current bills, cost of care and make payments conveniently with a credit card.
Part of a Complete Suite of Digital Healthcare Solutions
What sets Healthfully apart is that we are not just a single solution. To deliver on our mission, we have developed a revolutionary digital health platform and suite of business solutions that help providers streamline patient care. In fact, it is the first platform of its kind to engage Clinical Care, Behavioral Health, Insurance, Wellness, and Social Determinants of Health (SDoH). Telehealth is just one benefit of our comprehensive platform.
Healthfully Engage
Connect people across health & wellness services, providing the best engagement experience for both patients and providers.
Key Features
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Secure messaging and televideo
- Mobile check-in and waiting room management
- Moderated health communities
- Practice workspace and dashboard
- Patient results access management to patient portal
Healthfully Lab*
Key Features
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Remote sample collection support for phlebotomists
- Secure messaging and televideo
- Integration with LIS (orders, results)
- Provider access to patient Healthboard
- Patient results access management
SDoH Case Management
Develop and empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH)
Key Features
- Intake and eligibility
- Care plans, needs, goals
- Community resource matching and referrals
- Case notes, to-dos
- Patient queues for community services
- Televideo and secure messaging
- Local community service provider access
- Clinical care manager access
Telehealth
Conduct virtual visits with your patients
Key Features
- HD video & audio calls
- Scheduled or unscheduled
- Waiting room
- Care coordinator support
- Multi-party
- Notifications
Healthfully Wellness*
Key Features
- Health-coach access to patient Healthboard
- Health-coach workspace: calendar, case notes, merchant account
- Patient scheduling and payments
- Remote consumer device integration
- Apple Health and Google Fit integration
- Secure messaging and televideo
Healthfully RPM*
Establish a 365-day relationship with patients diagnosed with health conditions, while leveraging care managers for increased reimbursements
Key Features
- Care manager workspace, case notes, to-dos, notifications, alerts, timers
- Remote consumer device integration with Apple Health, Google Fit and others
- Enhanced clinical and management dashboards
- EMR integration for patient orders, record updates, and billing
- Patient results access management
- RPM expansions: transitional, chronic, and acute care
Healthfully Kiosk
Key Features
- Real time Telehealth visit with provider
- Device integration with thermometer, blood pressure cuff, blood oximeter, otoscope, dermatoscope, weight scale
- Payment processing & insurance validation
- Visit summary sent to patient
- E-Prescribing
Integrated Scheduling
Enable patient to seamlessly schedule visits based on provider availability
Key Features
- In-office and virtual visits
- Reason for visit
- Providers availability
- Booking and scheduling
- Confirmations
- Notifications
- Includes integration with EHR
Healthfully Concierge*
Key Features
- Membership account and membership fee collection
- Access to patient Healthboard
- Integrated patient scheduling and co-payments
- Direct-call to provider mobile (without revealing phone number)
- Wellness remote consumer device integration
- Secure messaging and televideo
- Patient results access management
Healthfully Urgent Care
Key Features
- Access to patient Healthboard
- Mobile check-in and waiting room management
- Wait time transparency
- Digital kiosk integration
- Televideo with patient for urgent-care-telehealth
- Integrated patient scheduling and payments
- Electronic completion of pre-visit forms
- Practice workspace and dashboard
- Post-visit patient satisfaction surveys
Intake and Registration
Patients can self-register for healthcare services from the privacy and safety of their own device, no matter where they are.
Key Features
- Self-register patient account, demographics, and profile
- Insurance verification, credit-card on file
- Consent management and pre-visit forms
Patient Portal
Certified next generation portal that patients expect
Key Features
- Web & mobile
- Patient health record
- Patient summaries
- Patient health board
- Device connectivity
- Secure messaging
- Scheduling and more
What Is a Digital Front Door for Healthcare?
For doctors’ offices and therapists, getting patients in the door is the first step to providing care. Today, modern tools like online scheduling, bill payment and virtual forms are standard. The use of these technologies by patients to interact with healthcare organizations is often referred to as a digital front door. A digital front door strategy is important to engage patients and set them on a path to a positive healthcare experience that improves their customer satisfaction and overall health.
What is the Best Appointment Scheduling, Intake and Registration Software For Doctors and Behavioral Health Professionals?
Many components go into selecting a digital health platform, software or app solution for a scheduling, intake and registration. While certain features including the ability to book appointments, reminders, digital forms, and payments may be absolutely necessary, it’s also important to understand if you are looking for a standalone intake and registration tool or an end-to-end digital healthcare solution.
The most important aspect of the Healthfully digital solution is that it is comprehensive of many digital healthcare functions. A single platform can satisfy many desired operational necessities including telehealth, appointments scheduling, payments, test and lab results, electronic medical records, remote patient monitoring and more. The Healthfully unified app/platform provides enough function, and stickiness to create an engaged consumer, which is fundamental to achieving better health and wellness outcomes.
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See The Healthfully Digital Health Platform In Action
Our experts would love to talk to you about how we can bring a more modern scheduling, intake and registration solution to your healthcare organization.
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Technology Consumers Expect
The Healthfully platform is available on the Web, iOS App and Android App platforms. We support your branding, with your own URL and branded App in the Apple and Google App stores.
Integration
Healthfully integration platform supports EMPI, APIs, HL7, FHIR, & data services for integration with many EMR, EHR, HIS, ERP, Finance & BI/AI systems