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Digital Tools for Urgent and Emergency Care Providers

Urgent Care Facility Software & Platform

Healthfully offers a comprehensive, white-label digital platform and suite of tools for urgent care facilities. We make it easy for urgent care centers to manage, communicate and engage with patients so they can improve their quality of care and business operations.

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A Comprehensive, Digital Platform For Healthcare Organizations

  • Intake and Registration
  • Scheduling and Billing
  • Secure Messaging
  • Telehealth 
  • Patient Portal
  • EMR Light
  • Lab & Test Results
  • Appointment Reminders
  • Remote Patient Monitoring
  • Concierge Medicine
  • Case management, Referral management
a screenshot of the Healthboard dashboard app

We Empower Urgent Care Providers to Better Serve Their Patients

Healthfully’s urgent and emergency care product solution and online care partners allow you to better meet your operations goals. We help urgent care healthcare providers handle patient requests and operate at peak levels. You can use our digital platform and suite of tools to let patients schedule in-person or virtual urgent care visits, view their lab and test results, message providers and and much more.

Beyond urgent care, healthfully provides digital tools and technologies that facilitate communication and the exchange of information between patients, providers and healthcare organizations across the entire industry. The Healthfully platform provides healthcare organizations with tools to manage their patients and appointments. Features and tools of the Healthfully digital platform allow patients to:

  • Schedule and manage appointments
  • Complete digital forms and intake processes
  • View lab and test results and medical diagnoses
  • Manage electronic medical records (EMRs)
  • Receive or send messages to provider
  • Refill prescription medications
  • Access after visit summaries
  • View medical and family histories and past medications
  • Participate in social monitoring programs
  • Grant customizable access to family, friends or caregivers
  • Monitor and complete to-do lists items (scheduling a vaccination, for example)
  • Upgrade to and participate in concierge services

 

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Intake & Registration

  • Get-in-line 
  • Messaging & Questions
  • Consent/Forms 
  • Insurance Verification
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Scheduling & Appointments

  • In-Office/Virtual Visit
  • Visit Type
  • Schedule Availability
  • Book Visit
  • Pre-Visit Forms
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Payments

  • Eligibility 
  • Copay Amount 
  • Account Payment Due
  • Online/In-Office Payments 
  • CC Terminals 
  • Merchant Account

Providing Patients with On-Demand Virtual Care is Easier Than Ever

On-demand virtual care is a simple way to significantly enhance your service offering to patients. You can extend online access to concierge services or expand online urgent care services. Don’t have the provider capacity to extend clinical services online? Would like to provide off-hours or 24/7 service? Healthfully includes an online network of physicians and behavior health specialists to support and compliment you resourcing needs, all under your brand.

Extend On-demand Consumer Channels

The Healthfully on-demand platform can be accessed by patients through a responsive web link from your website, using any device.  Healthfully can also provide branded native apps in the Apple and Google stores that allow patients to connect wherever they are.  You can also expand your physical footprint by deploying Healthfully kiosks in pharmacies, schools and employer locations. 

Supports Online Insurance and Payments

The platform supports the validation of patient insurance and co-payment calculations, as well as cash-only transactions.  Online credit card payments are supported seamlessly through a PCI compliant merchant account that is linked to a bank account of your choice.

Leading Virtual Visit Experience

Healthfully Virtual Visits support all the functionality required to conduct an efficient virtual visit that provides a great user experience for both patient and provider. It works on many internet devices, is easy to test your connection to ensure an optimum experience and to invite multiple parties. You can use your EHR or our EHR Lite capability to fully document the visit and e-prescribe to the patients preferred pharmacy. Patients will be provided a visit summary on completion

Expand Patient Acquisition and Coordination

Healthfully virtual urgent care platform supports care coordination by providing referral and follow-up support for patients that would benefit from follow-up care. Additionally, Healthfully provides the patient acquisition support for consumers that are not currently patients or do not have a primary care provider. The platform supports advance BI and analytical reporting.

Part of a Complete Suite of Digital Healthcare Solutions

What sets Healthfully apart is that we are not just a single solution. To deliver on our mission, we have developed a revolutionary digital health platform and suite of business solutions that help providers streamline patient care. In fact, it is the first platform of its kind to engage Clinical Care, Behavioral Health, Insurance, Wellness, and Social Determinants of Health (SDoH). 

Healthfully Engage

Connect people across health & wellness services, providing the best engagement experience for both patients and providers.

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Secure messaging and televideo
  • Mobile check-in and waiting room management
  • Moderated health communities
  • Practice workspace and dashboard
  • Patient results access management to patient portal
Healthfully Lab*
Connect patients to laboratory services by simplifying the patient order-to-results process

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Remote sample collection support for phlebotomists
  • Secure messaging and televideo
  • Integration with LIS (orders, results)
  • Provider access to patient Healthboard
  • Patient results access management
SDoH Case Management

Develop and empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH)

Key Features

  • Intake and eligibility
  • Care plans, needs, goals
  • Community resource matching and referrals
  • Case notes, to-dos
  • Patient queues for community services
  • Televideo and secure messaging
  • Local community service provider access
  • Clinical care manager access
Telehealth

Conduct virtual visits with your patients

Key Features

  • HD video & audio calls
  • Scheduled or unscheduled
  • Waiting room
  • Care coordinator support
  • Multi-party
  • Notifications
Healthfully Wellness*
Help patients get the support and inspiration they need to manage and engage in their health and wellness

Key Features

  • Health-coach access to patient Healthboard
  • Health-coach workspace: calendar, case notes, merchant account
  • Patient scheduling and payments
  • Remote consumer device integration
  • Apple Health and Google Fit integration
  • Secure messaging and televideo
Healthfully RPM*

Establish a 365-day relationship with patients diagnosed with health conditions, while leveraging care managers for increased reimbursements

Key Features

  • Care manager workspace, case notes, to-dos, notifications, alerts, timers
  • Remote consumer device integration with Apple Health, Google Fit and others
  • Enhanced clinical and management dashboards
  • EMR integration for patient orders, record updates, and billing
  • Patient results access management
  • RPM expansions: transitional, chronic, and acute care
Healthfully Kiosk
Expand the health system footprint by creating convenient digital locations in supermarket pharmacies, schools, and other community locations

Key Features

  • Real time Telehealth visit with provider
  • Device integration with thermometer, blood pressure cuff, blood oximeter, otoscope, dermatoscope, weight scale
  • Payment processing & insurance validation
  • Visit summary sent to patient
  • E-Prescribing
Integrated Scheduling

Enable patient to seamlessly schedule visits based on provider availability

Key Features

  • In-office and virtual visits
  • Reason for visit
  • Providers availability
  • Booking and scheduling
  • Confirmations
  • Notifications
  • Includes integration with EHR
Healthfully Concierge*
Offer patients exclusive memberships to concierge services with increased access and convenience.

Key Features

  • Membership account and membership fee collection
  • Access to patient Healthboard
  • Integrated patient scheduling and co-payments
  • Direct-call to provider mobile (without revealing phone number)
  • Wellness remote consumer device integration
  • Secure messaging and televideo
  • Patient results access management
Healthfully Urgent Care
Connect patients to digital and digitally-enabled urgent care services by simplifying the pre-visit process and enabling an improved patient experience

Key Features

  • Access to patient Healthboard
  • Mobile check-in and waiting room management
  • Wait time transparency
  • Digital kiosk integration
  • Televideo with patient for urgent-care-telehealth
  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Practice workspace and dashboard
  • Post-visit patient satisfaction surveys
Intake and Registration

Patients can self-register for healthcare services from the privacy and safety of their own device, no matter where they are.

Key Features

  • Self-register patient account, demographics, and profile
  • Insurance verification, credit-card on file
  • Consent management and pre-visit forms
Patient Portal

Certified next generation portal that patients expect

Key Features

  • Web & mobile
  • Patient health record
  • Patient summaries
  • Patient health board
  • Device connectivity
  • Secure messaging
  • Scheduling and more

How Do DigitalTechnologies Impact Urgent Care Clinics?

Urgent care medicine clinics treat acute and chronic illnesses and injuries. They have become increasingly important to patients who require immediate medical care services beyond those available with their primary care physician but without the need for an expensive visit an emergency room. And technology is revolutionizing the way urgent care facilities meet with patients and address their healthcare concerns and questions. 

Digital technologies enable urgent care facilities to speak with patients without requiring an in-person visit. Urgent care providers can offer telehealth services, which improve patient connectivity and engagement. These services allow urgent care centers to offer appointments that are more affordable and less invasive than traditional ones. 

Along with patient visits, urgent care providers can use digital technologies to enhance the patient experience. These technologies let urgent care centers engage with patients via email, SMS and other digital communication methods so they can effectively manage patient care. The technologies also allow urgent care patients to request appointments online, make payments and more.

What is the Best Digital Healthcare Software for Urgent Care Providers?

There are many components that go into choosing a digital app, platform or software for healthcare functionailty including urgent care and emergency facility managment. The best digital platforms and solutions empower urgent care medical providers to deliver the care patients need, the support they want and the inspiration to achieve better health outcomes. Some solutions may provide a narrow focus on a specific area of urgent face operations including only appointment booking or telehealth technology.

An important differentiator for Healthfully is that we strive to provide a fully comprehensive and integrated platform that facilitates care across all aspects of healthcare and patient mangement. From digital forms and appointments, to payments and and insurance verification to prescriptions and lab results, the Healthfully solution is an en-to-end to solution that empowers  organizations to deliver the best care possible that improve patient outcomes.

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Technology Consumers Expect

The Healthfully platform is available on the Web, iOS App and Android App platforms. We support your branding, with your own URL and branded App in the Apple and Google App stores.

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Integration

Healthfully integration platform supports EMPI, APIs, HL7, FHIR, & data services for integration with many EMR, EHR, HIS, ERP, Finance & BI/AI systems