Like so many concepts in healthcare, the digital front door (DFD) has acquired “buzzword” status with numerous meanings. In a previous article in this series, I identified a strategy for engaging patients and consumers right from the outset of their health journey....
Health systems face several market imperatives that are being propelled by an array of industry forces. These imperatives are interrelated and together help organizations chart a successful course toward consumer-centricity and care delivery transformation: Preventing...
The Digital Front Door is a hot topic within the industry and media these days. Much of the discussion is in reaction to COVID-19 and the importance of social distancing. However, before COVID-19, the Digital Front Door was already being considered as a key corporate...
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