Influenced by shifting consumer demands and regulatory changes, the healthcare industry continues to focus its attention on creating a better patient experience and improving patient satisfaction. While many of these efforts center on enhancing the delivery of patient...
Establishing a 365-Day Patient Relationship for Better Outcomes COVID-19 has forever shaped the U.S. healthcare system, leaving a lasting impact on the industry. Perhaps one of the most significant changes is the push to provide care outside the hospital or clinic....
Like so many concepts in healthcare, the digital front door (DFD) has acquired “buzzword” status with numerous meanings. In a previous article in this series, I identified a strategy for engaging patients and consumers right from the outset of their health journey....
Creating a consistent, frictionless patient experience is imperative for today’s health systems. Learn how St. Augustine, Florida-based Flagler Health+ has placed a unified consumer health platform at the center of its innovation strategy to generate benefits in...
A recent Wall Street Journal article titled “Disjointed COVID-19 Apps Across U.S. Raise Questions About Tech’s Role” highlights the disparity of state-sponsored tracking apps and the need for a national approach to track and trace apps like the system from Google and...
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