Ready to Transform Your Patient Engagement?
Join the healthcare providers who trust Healthfully to deliver an exceptional digital experience for their patients.
Elevate Your Patient Experience with Seamless Engagement
A customizable platform that empowers healthcare providers to deliver the digital experience patients expect.
Watch A demoElevate Healthcare with a Customizable Engagement Platform
Healthfully is a white-label patient engagement platform that empowers healthcare providers and consumers throughout their health journey. With a customizable digital experience, it boosts patient acquisition, engagement, and retention.
Healthfully Patient Engage
An omnichannel platform designed to streamline the online patient experience. It ensures seamless communication across multiple channels, meeting patients where they are and how they prefer to engage.
For patients, Healthfully provides:
- Convenient access to care
- Improved communication with clinicians
- Proactive health management tools
- Shorter wait times
- Personalized health information and education
- Reduced administrative burdens
- Enhanced customer satisfaction
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For clinicians, Healthfully enables:
- Expansion of clinical services online
- Reduced administrative burden
- Fewer missed patient appointments
- Improved patient preparedness
- Increased adherence to care plans
- Enhanced patient data collection
Healthfully enables service providers to:
Expand their clinical care delivery online (new or existing service)
Create a premium digital experience that consumers expect
Enhance informed decision-making
Core Features & Functionality
Functionality can be turned-off or turned-on to meet your needs over time
Intake and Registration
Facilitates seamless patient onboarding with configurable self-registration, consent management, health program enrollment and the ability to create detailed patient profiles.
Schedule Appointments
Enables patients to book in- office or virtual visits based on provider availability, integrating with existing EMR schedules or utilizing Healthfully's built-in calendar.
Smart Screening
Offers digital forms and screenings through an intuitive administration tool, allowing completion by patients or on their behalf, with customizable out-of-range alerts.
Notifications and Reminders
Omni channel notifications and reminders including push notification help reduce patient visit no-shows.
Insurance Validation
OCR scan of insurance card.
Uploads patient insurance information and validates insurance including the calculation of co- payments.
Credit Card Payments
Enables patients to make credit card payments for cash transactions, co-pays, and or membership payments.
Telehealth
Conduct seamless HIPAA-compliant virtual visits, ensuring secure and efficient remote patient care.
Secure Messaging
Provides HIPAA-compliant instant messaging between patients, office staff, providers, and teams, supporting both provider-to-provider and patient-to-provider communications.
Health & Wellness Communities
Provides numerous possible configurations to support patient content, education, collaboration, social, and peer support.
Patient Portal
Delivers a certified next-generation portal that meets patient expectations for accessing health information and services.
Patient Circle-of-Care
Supports access for patient’s parents, loved-ones, care-givers, poxy, legal guardians as well as other roles.
Bring your Own Device
Provides patients the ability to connect their devices to the platform, allowing them and their care manager to see all their device data in one place.
Practice Work Space
Enables clinicians to seamlessly manage alerts, take notes, e- prescribe, generate visits summaries, manage calendar, and facilitate all patient engagement features.
Business Intelligence and Analytics
Includes tools for report generation and queries, managing any discrete data captured within the platform.
Optional Features & Functionality
1. Remote Patient Monitoring (RPM):
Deploys RPM with a suite of patient engagement tools, including cellular connectivity and individual management dashboards.
3. Care Plan Management:
Create muti-clinician patient care plans that incorporate patient needs, goals, to-dos, referrals, assignments, forms, documents, details, due dates, status, and outcomes.
2. Concierge Services:
Supports premium patient engagement including SIP calls to clinicians, membership management, subscription payments, wellness programs, and consumer device connectivity.
4. Care Coordination:
Manage and coordinate patient care through incoming and ongoing on-platform referrals within your organization or network.
Consumer Omni Channels
Connect with all patient segments wherever they are and however they prefer to engage, through multiple on-platform and off-platform channels.
1. Open Access:
Healthfully includes a branded public facing responsive webpages that can be accessed directly from your organization existing website. This allows patients to engage specific services without signing in to the platform.
2. Branded Responsive Web App:
Healthfully includes a branded responsive web app that will work on any devices that can connect to the web.
3. Branded Native Apps
Healthfully’s branded native apps are preferred by patients that have more frequent engagements, use connected devices, and wish to connect on- the-go more easily.
4. Kiosks
Healthfully extends a physical presence to everyday consumer locations including pharmacies, schools, and workplaces through branded kiosks with connected devices for remote care.
5. Arrival Stations
Allow patients to check-in for office-visits and automatically receive notifications when the clinician is ready to see them. Operate without an app.
6. Anywhere Devices
Healthfully’s RPM solution includes Tenovi devices, which are Internet of Things (IoT) devices with built-in cellular connectivity that works out-of- the-box. Patients do not need to register, configure, or connect the devices, and they can.
7. SMS Text & eMail:
Use healthfully to send out message notifications, alerts, reminders, and campaign notices to patient’s preferred communication channels.
8. Clinician Channels:
Healthfully also provides a branded responsive web app and native app for clinicians, including SMS Text and email for notifications, alerts, and reminders.
open access
Intake
Responsive Web App
scheduling
Responsive Web App
urgent care
Responsive Web App
ON-PLATFORM
at-home office
Web
On the go
Mobile
AT PHARMACY | IN COMMUNITY
Kiosk (Publix, Schools, Employers)
reception
Arrival Station
Anywhere devices
IOT Built-in Connectivity
OFF-PLATFORM
SMS Text
EMAIL
Integration Layer
The integration layer supports bi-directional connections with various corporate systems, including EHRs, EMRs, HIEs, and practice management platforms. It features Rhapsody for HL7v2 and other messaging protocols, an Enterprise Master Patient Index for resolving duplicates, and backend integration with FHIR(R4) and JSON-based APIs.
Easily extensible, it can accommodate additional integration systems to meet evolving needs.
Healthfully Bi-directional EMR Integration:
- Import of practice organizational information
- Initial Import of existing patient records
- Patient search and submission
- Import of updated patient record from EMR
- Co-payments and postings
- Bill-payments through EMR (Pay Bill, Account Details and Post Payment)
- Get CCD for View/Download/Transmit requirements
- Appointments/Scheduling
- Medication refills
- Export into EMR patient record information:
- Writing documents, forms and images (Driver’s License, Insurance Cards) into patient’s chart in EMR
- Write discrete insurance data into patient’s chart in EMR, immunizations, and allergies as discrete data if supported
- Patient forms, assessments, screenings and other documents uploaded as a pdf or xml
- Patient bulk sync
Implementation
Healthfully can be deployed out-of-the- box within two weeks or customized to meet your unique needs.
1. Standard Configuration:
Healthfully is configurable at any time through administration access. Configurable items include: organization, user roles, health programs, forms, assessments, workflow, scheduling, wording, to-dos, notifications, thresholds, alerts, and many other functions.
2. Healthfully Out-of-the-box:
Often chosen by smaller practices. Implementation includes: configuration, account setup training and deployment. Often completed within two weeks.
3. Branding:
Most popular option. Branding of the platform includes customer-branded: native apps, web, URL, emails and text messages. Completed within 40 days.
4. Existing EMR Integration
Integration with an EMR that Healthfully has already integrated to, typically take 40- 60 days depending on the EMR.
5. New EMR Integration
New EMR integrations follow Healthfully’s existing EMR integration framework and will take 60-90 days.
6. Merchant Account Setup
Healthfully credit card processing uses a PCI-compliant payment processor. Customer is responsible for entering a merchant agreement with the processor – 20 days setup.
7. Custom Development
The platform supports customer- specific software customizations. These are project-based collaborations based on a defined roadmap.
Healthcare Market Segments
The Healthfully Platform is currently implemented across the following healthcare market segments:
- Health Systems (small, medium & large)
- Accountable Care Organizations
- Specialty Clinics
- Infusion Care
- Chronic Care Management
- Hospice
- Behavior health
- University/College Clinics
- Schools Districts
- Community, Wellness and Behavior Health Centers
- SDoH Organizations
- EAP & Employer Health Programs
- Weight loss & GLP 1 Programs
Flexible Integration, Tailored to Your Needs
Healthfully integrates seamlessly with existing EMRs, EHRs, and other health systems, ensuring a smooth transition and maximum data interoperability.
Choose from out-of-the-box implementation or customized solutions tailored to your unique requirements.
- Bi-directional EMR integration (HL7, FHIR)
- Customizable branding and tenant configuration
- Role-based access control for enhanced security
The Healthfully platform has resulted in more convenient consumer access to Flagler Health services across the continuum. It also reduced friction for both patients and providers. The user-friendly design, customization options, and analytics tools have enabled us to make data-driven decisions that enhance patient engagement. Additionally, the Healthfully team is responsive and great to partner with.
Gina Mangus
Executive Vice President of Strategy & Advancement
Flagler Health
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Healthfully is a very clean design, the UI is easy to use…[the team has] been great, and very flexible to work with. I like their entrepreneurial mindset.”
Torben Nielsen
CEO and co-founder
Uptiv Health
BayCare launched a concierge service for premium, personalized care, attracting new patients, enhancing retention, and creating new revenue streams.
Craig Anderson
VP of Innovation
BayCare
The Healthfully team has been great to work with. We really value our contact; he understands our needs. This process has gone better than any other implementation of other products deployed at Iowa State in the last 8 years that I've been here."
Sara Parris
Associate Director of Administrative Services
Iowa State University
Healthfully is a very clean design, the UI is easy to use…[the team has] been great, and very flexible to work with. I like their entrepreneurial mindset.”
Torben Nielsen
CEO and co-founder
Uptiv Health
BayCare launched a concierge service for premium, personalized care, attracting new patients, enhancing retention, and creating new revenue streams.
Craig Anderson
VP of Innovation
BayCare