White-label patient engagement platform
Digital Front Door & Patient Engagement Platform for Healthcare
Enable telehealth, scheduling, digital intake, patient engagement, and remote monitoring in one unified, white-label platform.
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Improve patient acquisition and retention
Built for provider organizations that want a more connected patient experience across access, communication, care delivery, and follow-up.
See how it works
Provider Organizations
Simplify access and patient engagement.
Virtual & Hybrid Care Programs
Expand digital access to care.
Remote Care Programs
Support care beyond the visit.
Health Systems
Unify patient experiences across teams.
Build Your Patient Experience with Modular Capabilities
Select and configure the capabilities you need, from scheduling and intake to telehealth, messaging, and care coordination.
See all features
Intake and Registration
Intake and Registration
Enable patients to seamlessly register and complete patient documentation.
Key Features
Configurable smart forms
Insurance validation
Consent management and pre-visit forms
Self-register patient account, demographics, and profile
Add family members, guardian, proxy, and caregiver access
Scheduling Appointments
Scheduling Appointments
Enable patient to seamlessly schedule visits based on provider availability.
Key Features
In-office and virtual visits
Integrated with EMR schedule or built in calendar
Reason for visit and service destinations
Provider availability
Booking and scheduling
Smart Screening
Smart Screening
Digital forms and screening through the use of a Survey-Monkey-like administration tool.
Key Features
Can be completed by patient or on behalf of patient
Define out-of-range limits
Out-of-range alerts and priority setting
Timeline view of scores over time
Unlimited screening configuration possibilities
Secure Messaging
Secure messaging
Send HIPAA-compliant instant messages to patients, office staff, providers, and communities.
Key Features
Includes individual and team structures
Ability to upload documents and photos
Include embedded links
Start a telehealth visit from directly from text
Includes provider to provider and patient to provider
Telehealth
Telehealth
Conduct HIPAA compliant virtual visits with your patients.
Key Features
HD video and audio calls
Scheduled or unscheduled
Self-scheduled or confirmations
Notifications
Muti-party
Urgent Care
Urgent Care
Streamline pre-visit process for digital urgent care, enhancing patient experience and connectivity.
Key Features
On-demand
Waiting room management
Wait time transparency
Electronic pre-visit forms, & post visit surveys
Practice workspace and dashboard
Kiosk
Kiosk
Expand the health system footprint by creating convenient digital locations in pharmacies, schools, and other community locations.
Key Features
Real time Telehealth visit with provider
Device integration options
Payment processing and insurance validation
Visit summary sent to patient
E-Prescibing
Patient Portal
Patient Portal
Certified next generation portal that patients expect.
Key Features
Responsive web and native apps
Patient health record
Patient summaries
Device connectivity
Patient health board
RPM
RPM
Deploy RPM to patients with a full suite of patient engagement tools.
Key Features
Includes working cellular connectivity out of the box
The easiest platform to use
Ongoing individual and patient management dashboards
Out-of-range alerts and notifications
Tele video, secure messaging, case notes, to-dos
Concierge Access
Concierge access
Offer patients exclusive memberships to concierge services with increased access and convenience.
Key Features
Membership account and fee collection
Direct-call to provider (SIP Calls)
Concierge schedule and access workflow
Wellness remote consumer device integration
Patient results access management
BI and Analytics
BI and Analytics
Includes a business intelligence for report generation and queries. Any discrete data captured in the platform can be managed for reporting purposes.
Key Features
Active Population Status
Active Care Delivery Status
Dashboards
Active Patient Status
Reimbursement Reports
Referral Management
Referral Mgt
Certified next generation portal thTransparent inbound and outbound referrals for improved outcomesat patients expect.
Key Features
Configurable referral types
Pre-requisite information and forms
Notifications and alerts
Realtime referral status
Referral queues and workflow
SDoH Case Management
SDoH Case Mgt
Empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH).
Key Features
Care plans, needs, goals
Community resource matching and referrals
Local community provider access
Patient queues for community services
Case notes, to-dos
Care Coordination
Care coordination
Connect people across health & wellness services, providing the best engagement experience for both patients and providers.
Key Features
Muti-party collaborative care plan
Practice assignments and to-dos
Patient record
Patient transition of care and patient engagement
Digital forms and ongoing assessments
Healthfully has taken a modular approach to addressing the problems of patient engagement and satisfaction so that their customers can deploy precisely the right capabilities needed to solve today’s challenges. Because of the technology’s flexibility, new capabilities can be deployed over time to address emerging challenges without re-implementations or compatibility problems. Rhapsody is happy to be part of their solution through its integration and identity products.
Healthfully's RPM module in their Patient Engagement Platform played a crucial role in saving a life by providing real-time vital sign alerts on out-of-range measures. This enabled the care team to quickly contact the patient and family circle, allowing a patient with atrial fibrillation to receive urgent care. The patient's daughter stated, "this remote monitoring saved my mother's life," demonstrating Healthfully's impact on improving and saving lives through patient care.
The Healthfully platform has resulted in more convenient consumer access to Flagler Health services across the continuum. It also reduced friction for both patients and providers. The user-friendly design, customization options, and analytics tools have enabled us to make data-driven decisions that enhance patient engagement. Additionally, the Healthfully team is responsive and great to partner with.
Healthfully has a comprehensive solution suite for patient engagement built on a strong foundation for health systems with heterogeneous EHR ecosystems. This is critical in providing consumers/patients with a consistent user experience across all venues of care.
Real Results: Success Stories from Our Clients
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Case study
BayCare Sees Significant Growth in Concierge Services Leveraging Healthfully Platform
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Case study
Uptiv Health wins Gold - 2024 Digital Health Award with Healthfully Patient Engagement
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Case study
Iowa State University's Health Services Leap Forward: A Healthfully Success Story
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See Healthfully in action
See how our platform can transform your business across the entire health and wellness journey.
Watch our demo
Modular software that can be configured to meet your specific needs.
Integrate easily with all of your existing systems and EMRs.
Expand the range of healthcare services offered to your community.