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Platform Overview

Product & Business Offerings

With Healthfully integration, healthcare enterprises can use their existing EMRs while providing a cohesive patient experience that is frictionless.

We provide enterprise health organizations with a white-label, comprehensive technology platform and business solutions that make it easy to deliver care across the entire enterprise. Our products and business solutions benefit healthcare organizations, providers, and the patients they serve.

End-to-End Patient Engagement

Healthfully supports the complete patient journey across clinical practices, behavioral health, social determinants of health, and wellness. Healthfully supports multiple channels that are convenient to both patients and practice staff. A large part of reducing patient friction in their interaction with health systems is to reduce hand-offs and requests for the same patient information. Healthfully supports an end-to-end process from initial intake to delivery of care and ongoing support.

Seamless Integration with Existing Systems & Processes

Fully Integrated & White Label

We shift digital patient engagement from silos to digitally-enabled care delivery across the entire enterprise. It is the first platform to engage across all services, including behavioral health, health, insurance, wellness, and social determinants.

Healthfully takes the freestanding, digital access points that are currently disconnected and integrates them into an entirely transformed and reimagined consumer/patient experience. The result is a simplified experience, so consumers can get the care they need, the support they want, and the inspiration to achieve better health.

We offer stand-alone solutions, integrated turn-key business solutions, as well as our complete transformational offering, which unifies the patient and provider experience across multiple platforms.

Healthfully Subscriptions

Unified software that can be configured to meet your specific needs.

Healthfully Engage

Connect people across health & wellness services, providing the best engagement experience for both patients and providers.

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Secure messaging and televideo
  • Mobile check-in and waiting room management
  • Moderated health communities
  • Practice workspace and dashboard
  • Patient results access management to patient portal
Healthfully Lab*
Connect patients to laboratory services by simplifying the patient order-to-results process

Key Features

  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Remote sample collection support for phlebotomists
  • Secure messaging and televideo
  • Integration with LIS (orders, results)
  • Provider access to patient Healthboard
  • Patient results access management
SDoH Case Management

Develop and empower a connected community of social service providers for improved patient Social Determinants of Health (SDoH)

Key Features

  • Intake and eligibility
  • Care plans, needs, goals
  • Community resource matching and referrals
  • Case notes, to-dos
  • Patient queues for community services
  • Televideo and secure messaging
  • Local community service provider access
  • Clinical care manager access
Telehealth

Conduct virtual visits with your patients

Key Features

  • HD video & audio calls
  • Scheduled or unscheduled
  • Waiting room
  • Care coordinator support
  • Multi-party
  • Notifications

Read more about our telehealth solution

Healthfully Wellness*
Help patients get the support and inspiration they need to manage and engage in their health and wellness

Key Features

  • Health-coach access to patient Healthboard
  • Health-coach workspace: calendar, case notes, merchant account
  • Patient scheduling and payments
  • Remote consumer device integration
  • Apple Health and Google Fit integration
  • Secure messaging and televideo
Healthfully RPM*

Establish a 365-day relationship with patients diagnosed with health conditions, while leveraging care managers for increased reimbursements

Key Features

  • Care manager workspace, case notes, to-dos, notifications, alerts, timers
  • Remote consumer device integration with Apple Health, Google Fit and others
  • Enhanced clinical and management dashboards
  • EMR integration for patient orders, record updates, and billing
  • Patient results access management
  • RPM expansions: transitional, chronic, and acute care

Read more about our remote patient monitoring solution

Healthfully Kiosk
Expand the health system footprint by creating convenient digital locations in supermarket pharmacies, schools, and other community locations

Key Features

  • Real time Telehealth visit with provider
  • Device integration with thermometer, blood pressure cuff, blood oximeter, otoscope, dermatoscope, weight scale
  • Payment processing & insurance validation
  • Visit summary sent to patient
  • E-Prescribing
Integrated Scheduling

Enable patient to seamlessly schedule visits based on provider availability

Key Features

  • In-office and virtual visits
  • Reason for visit
  • Providers availability
  • Booking and scheduling
  • Confirmations
  • Notifications
  • Includes integration with EHR
Healthfully Concierge*

Offer patients exclusive memberships to concierge services with increased access and convenience.

Key Features

  • Membership account and membership fee collection
  • Access to patient Healthboard
  • Integrated patient scheduling and co-payments
  • Direct-call to provider mobile (without revealing phone number)
  • Wellness remote consumer device integration
  • Secure messaging and televideo
  • Patient results access management

Read more about our concierge medicine solution

Healthfully Urgent Care
Connect patients to digital and digitally-enabled urgent care services by simplifying the pre-visit process and enabling an improved patient experience

Key Features

  • Access to patient Healthboard
  • Mobile check-in and waiting room management
  • Wait time transparency
  • Digital kiosk integration
  • Televideo with patient for urgent-care-telehealth
  • Integrated patient scheduling and payments
  • Electronic completion of pre-visit forms
  • Practice workspace and dashboard
  • Post-visit patient satisfaction surveys
Intake and Registration

Patients can self-register for healthcare services from the privacy and safety of their own device, no matter where they are.

Key Features

  • Self-register patient account, demographics, and profile
  • Insurance verification, credit-card on file
  • Consent management and pre-visit forms
Patient Portal

Certified next generation portal that patients expect

Key Features

  • Web & mobile
  • Patient health record
  • Patient summaries
  • Patient health board
  • Device connectivity
  • Secure messaging
  • Scheduling and more

Read more about our patient portal solution

Transformational Change

We support embedded partnerships with your organization to transform patient care delivery to a unified patient experience for both digital, and digitally-enabled care settings across the entire enterprise. Partnerships are customized to meet your needs, and typically includes:

  • Transformational Planning
  • Strategic and business case development
  • Product-led, custom development and configuration
  • Onsite living lab and resources
  • Onsite change management and deployment
  • Innovative deal shapes

Benefits of Healthfully Integration

Healthfully is committed to unifying access, support, and rewards to optimize consumer health, reaching across the care spectrum, to benefit providers and patients at all points.

Healthcare Organizations & Care Providers

  • Offers one stop, secure platform for patient interaction, monitoring, and engagement
  • Reduces IT complexity with a platform that unifies or replaces existing apps
  • Helps achieve Population Health Management and Value Based Care goals
  • Increases revenue and reduces costs of care
  • Produces care delivery efficiency gains
  • Promotes customer satisfaction, loyalty, and increased market share
  • Private label branding opportunity to further your consumer-centric efforts

Patients & Consumers

  • On-demand, convenient health services, available from anywhere
  • Allows personalized access and frictionless engagement with the healthcare system
  • Helps get and stay informed about health
  • Connects the circle of care easily
  • Rewards small steps to better health
  • Drives lasting behavior change
  • Enhances peace of mind for family and others as they stay informed
  • Engaging and consistent digital front door

Community-based Organizations

  • Expands ability to connect with patients and health consumers
  • Removes care coordination barriers through integration with all organizations in the care continuum
  • Increases the organization’s visibility in the community
  • Offers a convenient and scalable way to deliver services through the platform
  • Streamlines referrals

Improving Patient Experiences

Real World Solutions

“Healthfully has a comprehensive solution suite for patient engagement built on a strong foundation for health systems with heterogeneous EHR ecosystems. This is critical in providing consumers/patients with a consistent user experience across all venues of care.”

John Moore

CEO & Founder, Chilmark Research